AI booking assistant
A chatbot that actually books the Acuity appointment
The chatbot runs on your own OpenAI key and model choice, so cost and behavior stay in your control. General questions are answered from your synced service catalog and any documents you upload; the moment a visitor wants to book, it hands off into a real booking flow backed by live Acuity availability and Square payment.
Details
What you get
Bring your own OpenAI key
Every tenant configures its own key, model (e.g. gpt-4.1-mini) and system prompt. Keys are encrypted at rest.
Grounded in your real catalog
Answers pull from your synced Acuity services and pricing — not a generic hallucinated script.
Books real availability
Once a visitor commits, the assistant checks live Acuity slots and completes the booking, with Square payment if required.
One script tag to embed
Copy a single embed snippet onto your site, and optionally restrict which origins are allowed to load it.
FAQ
Common questions
Can I add an AI chatbot to Acuity Scheduling?
Yes — Tecton Scheduler's chatbot embeds on any website with a single script tag and connects to your Acuity Scheduling account. It answers visitor questions from your real synced service catalog, and when someone is ready to book, it checks live Acuity availability and completes an actual booking on your calendar.
Does the chatbot use my own OpenAI key?
Yes. Each tenant configures its own OpenAI key, model and system prompt, so cost and behavior stay entirely in your control — there's no shared middleman key. Keys are stored encrypted, and you can change the model or prompt whenever you like without touching the embed code on your website.
Can a chatbot actually book real Acuity appointments?
This one can. General questions are answered from your synced service catalog, and the moment a visitor wants to book, the assistant hands off into a real booking flow backed by live Acuity Scheduling availability — so bookings land on your actual calendar instead of sitting in a lead form someone has to process later.
Stop trading calls for calendar changes
Connect Acuity, set your reschedule rules, and let clients handle the rest — while you watch the numbers move.