No login, no phone call, no back-and-forth

Yes — with Tecton Scheduler, clients open your public reschedule link, verify with their email and phone number, and pick a new slot from live Acuity Scheduling availability. There's no account to create and no password to remember, which means far fewer phone calls and back-and-forth emails for your front desk.

If your policy includes a reschedule fee, it's charged through Square or Stripe the moment the client confirms their new slot. That matters because Acuity itself can't auto-charge reschedule fees — natively, your only option is manually charging a stored card. With Tecton, the fee is collected automatically and shows up in your dashboard.

No — the slots shown to clients are pulled live from Acuity Scheduling, so they only ever see genuinely open times. When a client confirms, the change lands on your real Acuity calendar, a confirmation email goes out immediately, and the update is reflected in your Tecton dashboard right away.